Reference

qqkik Privacy Policy for Your Account

Our Privacy Policy explains what qqkik collects when you open an account, sign in on mobile, use DANA or QRIS, and move through titles such as Dragon Tiger…

Clear data purposesWallet activity contextAccount access controlsCookie choices
qqkik qqkik Privacy Policy for Your Account
CONTACT ROUTES

Where to Ask About Your Data

A clear contact path helps when a privacy question sits beside an account or wallet event. We ask you to contact support from the signed-in account where possible, because that lets us match your request with the correct phone verification and payment reference. If you are in Surabaya or elsewhere in Indonesia, include the device path, date, and issue so we can check the relevant record without requesting unnecessary details.

Team online

Account request

Ask to access, correct, or remove personal data through the account support route. We may request a phone verification step before discussing records linked to your qqkik account.

Wallet question

For DANA, OVO, GoPay, or QRIS references, send the receipt number and account phone details through support. We use those details to locate the payment record and avoid exposing another account’s status.

Security concern

If a sign-in, device session, or verification message looks unfamiliar, contact us from the account route and change your access details. We can review session markers without asking for your wallet password.

DATA PRACTICE

Inside qqkik Data Controls

We keep this policy practical by connecting each data category to an account action you can recognise.

Account details

We use your submitted account details and phone verification result to create access, match support requests, and reduce mistaken account changes. Please keep your phone details current so privacy requests reach the correct record.

Device and session data

A mobile browser or desktop session may provide device type, browser version, IP address, and session markers. These details help identify unusual access and troubleshoot why a login or lobby page behaves differently.

Cookies

Cookies can retain sign-in preferences, support session security, and measure basic page use. You can adjust browser cookie settings, although changing them may affect account access or the way privacy choices are saved.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account events may leave a reference, amount, status, and timestamp. We use these records to reconcile account activity, not to collect your wallet password.

Retention controls

We retain records only for the period needed for account security, payment reconciliation, support history, dispute handling, or legal duties. When a record no longer serves a stated purpose, we remove or anonymise it where appropriate.

Change requests

You can ask us to access, correct, or delete eligible personal data through support. Include your account phone details and request type; we verify ownership before making a change that could affect account access.

Privacy Policy Questions for Indonesia

These Privacy Policy answers cover the searches we hear most often about qqkik account records, mobile access, wallet references, and personal data requests. If your case involves a specific receipt or session, use the support path above and include only the details needed to locate it.

It covers account details, phone verification, device and session data, cookies, support cases, and payment references from DANA, OVO, GoPay, QRIS, bank transfer, and virtual account activity.

We use the verification result to confirm account ownership, protect sign-in changes, and connect a privacy request with the right record. We do not need your wallet password for this check.

Yes. Contact support from your signed-in account where possible, state that you want access to your personal data, and provide the account phone details needed for ownership verification.

Send a correction request through the account support route. Tell us which detail is wrong and what it should say; we may verify your account before updating the record.

Yes. The policy covers relevant mobile browser details such as device type, browser settings, IP address, cookies, and session markers used to protect access and diagnose sign-in issues.

We may store a payment reference, status, timestamp, and account match for DANA or QRIS activity. These details help reconcile a receipt while your wallet password stays outside our records.

We assess deletion requests against account security, payment reconciliation, support history, and legal duties. Where a record must remain, we explain the reason and can correct inaccurate eligible details.